# Support

**URL:** https://discourse.imfreedom.org/c/support/6.md

[Latest](https://discourse.imfreedom.org/latest.md) · [Categories](https://discourse.imfreedom.org/categories.md) · [Tags](https://discourse.imfreedom.org/tags.md)

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## [Old mailing list archives](https://discourse.imfreedom.org/t/old-mailing-list-archives/27)

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**Author:** [@grim](https://discourse.imfreedom.org/u/grim)\
**Replies:** 0\
**Last updated:** [December 29, 2022, 6:36am UTC](https://discourse.imfreedom.org/t/old-mailing-list-archives/27 "2022-12-29T06:36:45Z")

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With the move to Discourse we decided to keep the mailing list archives where they were and not import them into Discourse. You can find all of the Pidgin related mailing list archives at lists.pidgin.im/pipermail/ The…

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## [About the Support category](https://discourse.imfreedom.org/t/about-the-support-category/15)

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**Author:** [@grim](https://discourse.imfreedom.org/u/grim)\
**Replies:** 0

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If you’re looking for support for something then this is the category for you! Don’t worry about putting it in the proper place, we’ll do that when we know where it should go. This category is meant to act as collection…

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## [Pidgin for iPhone?](https://discourse.imfreedom.org/t/pidgin-for-iphone/280)

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**Author:** [@sapg](https://discourse.imfreedom.org/u/sapg)\
**Replies:** 4\
**Last updated:** [March 16, 2026, 1:21am UTC](https://discourse.imfreedom.org/t/pidgin-for-iphone/280 "2026-03-16T01:21:47Z")

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Is there a build of Pidgin for iPhones? I know it isn’t in the app store but I’m asking just in case there is an unofficial build somewhere. The main reason I ask is because I like to use the Bonjour/Avahi capability f…

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## [Xmpp.jp connection issues](https://discourse.imfreedom.org/t/xmpp-jp-connection-issues/342)

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**Author:** [@grim](https://discourse.imfreedom.org/u/grim)\
**Replies:** 0\
**Last updated:** [January 10, 2026, 5:22am UTC](https://discourse.imfreedom.org/t/xmpp-jp-connection-issues/342 "2026-01-10T05:22:17Z")

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We’ve had a few people come by with issues connecting to xmpp.jp. For unknown/unannounced reasons, xmpp.jp is now requiring TLS. This is a good thing, but it appears to be affecting a fair amount of users. it’s an easy …

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## [\[R\*ddit Repost\] Twitch Support Implementation](https://discourse.imfreedom.org/t/r-ddit-repost-twitch-support-implementation/331)

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**Author:** [@amirkhandr](https://discourse.imfreedom.org/u/amirkhandr)\
**Replies:** 7\
**Last updated:** [December 22, 2025, 8:08pm UTC](https://discourse.imfreedom.org/t/r-ddit-repost-twitch-support-implementation/331 "2025-12-22T20:08:11Z")

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This is a repost from R\*ddit in Case if no one wants or will find this Forum firstly or never will find Pidgin’s /r. Asked: Hello! I just discovered Pidgin (and IRC Clients) and wanted to use it for Twitch Chat Brows…

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## [Pidgin3: how about Nudge Implementation?](https://discourse.imfreedom.org/t/pidgin3-how-about-nudge-implementation/330)

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**Author:** [@amirkhandr](https://discourse.imfreedom.org/u/amirkhandr)\
**Replies:** 7\
**Last updated:** [December 22, 2025, 8:06pm UTC](https://discourse.imfreedom.org/t/pidgin3-how-about-nudge-implementation/330 "2025-12-22T20:06:09Z")

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I really liked an Idea of Nudging Messenger of Contacts. Can we have such Feature implemented fully… not only Reading the Nudge Reaction, but also Giving the Nudge Reaction as well. Well, it was specified because as mor…

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## [Libpurple Python Bindings](https://discourse.imfreedom.org/t/libpurple-python-bindings/286)

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**Author:** [@malogan](https://discourse.imfreedom.org/u/malogan)\
**Replies:** 1\
**Last updated:** [May 28, 2025, 8:23pm UTC](https://discourse.imfreedom.org/t/libpurple-python-bindings/286 "2025-05-28T20:23:26Z")

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Hi, Are there any up to date Python bindings for libpurple? I’ve looked a lot of places but all repos for this seem to be abandoned.

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## [Windows pidgin won't connect to XMPP server after server update; Linux connects](https://discourse.imfreedom.org/t/windows-pidgin-wont-connect-to-xmpp-server-after-server-update-linux-connects/126)

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**Author:** [@shipka](https://discourse.imfreedom.org/u/shipka)\
**Replies:** 16\
**Last updated:** [January 31, 2025, 4:40am UTC](https://discourse.imfreedom.org/t/windows-pidgin-wont-connect-to-xmpp-server-after-server-update-linux-connects/126 "2025-01-31T04:40:14Z")

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The XMPP server Snikket had a new release this year, which I just updated; afterwards, I found that Windows-based pidgin (both 2.14.12 and 2.14.8) refused to connect. Pidgin 2.14.8 on an Ubuntu derivative connected witho…

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## [What are the 2x status menu items that only have '.' in their titles?](https://discourse.imfreedom.org/t/what-are-the-2x-status-menu-items-that-only-have-in-their-titles/215)

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**Author:** [@smogr](https://discourse.imfreedom.org/u/smogr)\
**Replies:** 21\
**Last updated:** [November 24, 2024, 10:05pm UTC](https://discourse.imfreedom.org/t/what-are-the-2x-status-menu-items-that-only-have-in-their-titles/215 "2024-11-24T22:05:38Z")

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My status menu looks like this: Available Chatty Extended away Do not disturb - separator - . . I am not here right now I am not here right now - separator - New status Saved statuses Why are there two literal periods …

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## [Why do NetworkManager and pidgin RPM packages need to be tied together?](https://discourse.imfreedom.org/t/why-do-networkmanager-and-pidgin-rpm-packages-need-to-be-tied-together/222)

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**Author:** [@smogr](https://discourse.imfreedom.org/u/smogr)\
**Replies:** 4\
**Last updated:** [November 23, 2024, 8:28pm UTC](https://discourse.imfreedom.org/t/why-do-networkmanager-and-pidgin-rpm-packages-need-to-be-tied-together/222 "2024-11-23T20:28:46Z")

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This is a major inconvenience that requires hacky workarounds. Please untie Pidgin from NetworkManager as they have nothing to do one with the other. $ sudo dnf remove NetworkManager.x86\_64 NetworkManager-libnm.x86\_64 N…

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## [Issues using XMPP+BOSH](https://discourse.imfreedom.org/t/issues-using-xmpp-bosh/199)

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**Author:** [@alexishuxley](https://discourse.imfreedom.org/u/alexishuxley)\
**Replies:** 1\
**Last updated:** [November 16, 2024, 7:21am UTC](https://discourse.imfreedom.org/t/issues-using-xmpp-bosh/199 "2024-11-16T07:21:53Z")

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I’m running Prosody at home, with ports open on my router/firewall for c2s and s2s. From everywhere I can connect Pidgin/XMPP to this without problems but another user’s corporate firewall has recently started allowing o…

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## [Pb With Pigdin 2.14.13 ant Linux Mint 22](https://discourse.imfreedom.org/t/pb-with-pigdin-2-14-13-ant-linux-mint-22/210)

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**Author:** [@pascal7627](https://discourse.imfreedom.org/u/pascal7627)\
**Replies:** 10\
**Last updated:** [November 13, 2024, 7:38pm UTC](https://discourse.imfreedom.org/t/pb-with-pigdin-2-14-13-ant-linux-mint-22/210 "2024-11-13T19:38:09Z")

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Hello everyone, I’m new to Linux, I installed Mint 21.3 on a virtual machine with Pigdin 2.14.8 without any problems, the machine has now been upgraded to Mint 22 and when I want to install Pigdin, it installs version 2.…

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## [Sudden OMEMO errors](https://discourse.imfreedom.org/t/sudden-omemo-errors/152)

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**Author:** [@smogr](https://discourse.imfreedom.org/u/smogr)\
**Replies:** 12\
**Last updated:** [August 2, 2024, 11:30am UTC](https://discourse.imfreedom.org/t/sudden-omemo-errors/152 "2024-08-02T11:30:05Z")

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A few weeks ago, I migrated all of my users from OTR to OMEMO. Everything went smoothly but today suddenly I began to get There was an error decrypting an OMEMO message addressed to this device. See the debug log for d…

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## [Linux Pidgin very slow to restore connection after wake from sleep](https://discourse.imfreedom.org/t/linux-pidgin-very-slow-to-restore-connection-after-wake-from-sleep/161)

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**Author:** [@smogr](https://discourse.imfreedom.org/u/smogr)\
**Replies:** 7\
**Last updated:** [July 28, 2024, 4:17am UTC](https://discourse.imfreedom.org/t/linux-pidgin-very-slow-to-restore-connection-after-wake-from-sleep/161 "2024-07-28T04:17:54Z")

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In Windows, the contact list instantaneously goes into disconnected/reconnect mode, after wake from sleep, and soon it reconnects. In Linux, it stays “connected” for a long while, misleading the user into believing that…

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## [Having problems wiht pigdin](https://discourse.imfreedom.org/t/having-problems-wiht-pigdin/175)

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**Author:** [@pslel](https://discourse.imfreedom.org/u/pslel)\
**Replies:** 5\
**Last updated:** [July 24, 2024, 7:14am UTC](https://discourse.imfreedom.org/t/having-problems-wiht-pigdin/175 "2024-07-24T07:14:07Z")

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Been using Pigden for yrs. got new desktop and installed pigden on it. will connect for a big then disconnect after about 15 mins, and says " unable to connect" . Only way it wll connect again is to restart my computer!…

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## [Trying to install pidgin 2.14.13 on Mint](https://discourse.imfreedom.org/t/trying-to-install-pidgin-2-14-13-on-mint/155)

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**Author:** [@Raoulen](https://discourse.imfreedom.org/u/Raoulen)\
**Replies:** 2\
**Last updated:** [May 8, 2024, 7:07am UTC](https://discourse.imfreedom.org/t/trying-to-install-pidgin-2-14-13-on-mint/155 "2024-05-08T07:07:29Z")

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Hi I’m fairly new to Linux desktop, have only ran the server side before now switching to linux desktop. This install is almost completely clean and the pidgin application didn’t exist in the packet manager so I went a…

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## [No contacts in my pidgin window](https://discourse.imfreedom.org/t/no-contacts-in-my-pidgin-window/145)

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**Author:** [@paul.jcrh](https://discourse.imfreedom.org/u/paul.jcrh)\
**Replies:** 26\
**Last updated:** [April 8, 2024, 5:25am UTC](https://discourse.imfreedom.org/t/no-contacts-in-my-pidgin-window/145 "2024-04-08T05:25:41Z")

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I’m using Pidgin, the connexion is working and there ´s nothing in the debug window. I can’t any functions, add a contact, join a discussion or send a message. Have you ever had this problem. I ´ve tried with and without…

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## [Phantom buddy in Buddies menu - who or what is it?](https://discourse.imfreedom.org/t/phantom-buddy-in-buddies-menu-who-or-what-is-it/121)

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**Author:** [@lsteinbach](https://discourse.imfreedom.org/u/lsteinbach)\
**Replies:** 6\
**Last updated:** [December 9, 2023, 8:22am UTC](https://discourse.imfreedom.org/t/phantom-buddy-in-buddies-menu-who-or-what-is-it/121 "2023-12-09T08:22:43Z")

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Hi! Why am I seeing LibraryH3lp in my Buddies list? Who or what is that?

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## [Discord plugin leads to bans](https://discourse.imfreedom.org/t/discord-plugin-leads-to-bans/119)

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**Author:** [@Lurker](https://discourse.imfreedom.org/u/Lurker)\
**Replies:** 1\
**Last updated:** [October 8, 2023, 2:00pm UTC](https://discourse.imfreedom.org/t/discord-plugin-leads-to-bans/119 "2023-10-08T14:00:21Z")

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The discord plugin tries to fetch history from from channels and goes over the rate limits. Which triggers a temporary ban: You are being blocked from accessing our API temporarily due to exceeding our rate limits fre…

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## [Why/how does Pidgin still support Google Talk?](https://discourse.imfreedom.org/t/why-how-does-pidgin-still-support-google-talk/95)

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**Author:** [@rokejulianlockhart](https://discourse.imfreedom.org/u/rokejulianlockhart)\
**Replies:** 7\
**Last updated:** [August 8, 2023, 12:02am UTC](https://discourse.imfreedom.org/t/why-how-does-pidgin-still-support-google-talk/95 "2023-08-08T00:02:03Z")

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How come the code remains?

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## [Pidgin Message Window crashing](https://discourse.imfreedom.org/t/pidgin-message-window-crashing/111)

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**Author:** [@DariusR8](https://discourse.imfreedom.org/u/DariusR8)\
**Replies:** 5\
**Last updated:** [July 19, 2023, 3:21am UTC](https://discourse.imfreedom.org/t/pidgin-message-window-crashing/111 "2023-07-19T03:21:21Z")

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Debug Window shows: (23:26:32) util: Writing file prefs.xml to directory C:\\Users\\Silencer\\AppData\\Roaming.purple (23:26:32) util: Writing file C:\\Users\\Silencer\\AppData\\Roaming.purple\\prefs.xml What i need to do to f…

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## [Adium alternatives?](https://discourse.imfreedom.org/t/adium-alternatives/109)

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**Author:** [@Nuno](https://discourse.imfreedom.org/u/Nuno)\
**Replies:** 1\
**Last updated:** [July 14, 2023, 3:52am UTC](https://discourse.imfreedom.org/t/adium-alternatives/109 "2023-07-14T03:52:07Z")

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hello everyone, I am a blind user of the Libpurple library (if I can say so). Before I used Linux but I couldn’t operate this system anymore, but one app that I miss beyond belief is Pidgin. Now I am on MacOS, and there…

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## [In Pidgin, I can't edit XMPP account details after saving them](https://discourse.imfreedom.org/t/in-pidgin-i-cant-edit-xmpp-account-details-after-saving-them/98)

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**Author:** [@rokejulianlockhart](https://discourse.imfreedom.org/u/rokejulianlockhart)\
**Replies:** 6\
**Last updated:** [June 18, 2023, 9:03pm UTC](https://discourse.imfreedom.org/t/in-pidgin-i-cant-edit-xmpp-account-details-after-saving-them/98 "2023-06-18T21:03:16Z")

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Why?

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## [Can't communicate via XMPP](https://discourse.imfreedom.org/t/cant-communicate-via-xmpp/96)

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**Author:** [@rokejulianlockhart](https://discourse.imfreedom.org/u/rokejulianlockhart)\
**Replies:** 4\
**Last updated:** [June 16, 2023, 10:23am UTC](https://discourse.imfreedom.org/t/cant-communicate-via-xmpp/96 "2023-06-16T10:23:02Z")

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## [Unknown HTTP error in Pidgin Facebook](https://discourse.imfreedom.org/t/unknown-http-error-in-pidgin-facebook/91)

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**Author:** [@amc252.ghrg](https://discourse.imfreedom.org/u/amc252.ghrg)\
**Replies:** 3\
**Last updated:** [June 5, 2023, 4:32am UTC](https://discourse.imfreedom.org/t/unknown-http-error-in-pidgin-facebook/91 "2023-06-05T04:32:27Z")

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Hello, Recently I have been experiencing a strange problem with Pidgin. When I try to connect to Facebook (I use purple-facebook) I get the error message: Unknown HTTP error This happens on Devuan Chimaera, Debian Tes…

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## [OK.RU has planned to shut down XMPP support](https://discourse.imfreedom.org/t/ok-ru-has-planned-to-shut-down-xmpp-support/89)

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**Author:** [@OK\_2023](https://discourse.imfreedom.org/u/OK_2023)\
**Replies:** 2\
**Last updated:** [May 6, 2023, 8:00am UTC](https://discourse.imfreedom.org/t/ok-ru-has-planned-to-shut-down-xmpp-support/89 "2023-05-06T08:00:07Z")

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It’s planned on 31 May, 2023. Connections via XMPP to odnoklassniki.ru will no longer be available. Could you please somehow inform users if possible about this fact? Thanks.

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## [Info on the Pidgin protocols](https://discourse.imfreedom.org/t/info-on-the-pidgin-protocols/80)

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**Author:** [@balubeto](https://discourse.imfreedom.org/u/balubeto)\
**Replies:** 3\
**Last updated:** [April 2, 2023, 9:19am UTC](https://discourse.imfreedom.org/t/info-on-the-pidgin-protocols/80 "2023-04-02T09:19:43Z")

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Hi Is Pidgin capable of connecting to the WhatsApp, Telegram X, and Facebook Messenger protocols using the full functionality of these instant messaging systems? Thanks Bye

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## [Format of theme file in smileys directory](https://discourse.imfreedom.org/t/format-of-theme-file-in-smileys-directory/74)

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**Author:** [@pkar](https://discourse.imfreedom.org/u/pkar)\
**Replies:** 5\
**Last updated:** [March 31, 2023, 9:05pm UTC](https://discourse.imfreedom.org/t/format-of-theme-file-in-smileys-directory/74 "2023-03-31T21:05:24Z")

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Is somewhere any documentation of this file? I created simple tool to create .png files for all current emojis (using unicode.org data), but I don’t know how to make correct ‘theme’ file. And I don’t know if such tool c…

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## [GoggleChat in Pidgin](https://discourse.imfreedom.org/t/gogglechat-in-pidgin/76)

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**Author:** [@Holly275.agha](https://discourse.imfreedom.org/u/Holly275.agha)\
**Replies:** 1\
**Last updated:** [March 31, 2023, 8:45pm UTC](https://discourse.imfreedom.org/t/gogglechat-in-pidgin/76 "2023-03-31T20:45:20Z")

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I changed my password for gmail and now I can’t use Pidgin’s Goggle Chat (Incorrect username or password; PW works fine logging into Google). When I try to follow the directions/text link to get the OAuth Code, code 404…

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## [OTR Plugin temp](https://discourse.imfreedom.org/t/otr-plugin-temp/70)

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**Author:** [@guest](https://discourse.imfreedom.org/u/guest)\
**Replies:** 1\
**Last updated:** [February 23, 2023, 1:05pm UTC](https://discourse.imfreedom.org/t/otr-plugin-temp/70 "2023-02-23T13:05:12Z")

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Location: %Userprofile%\\AppData\\Roaming.purple Files: otr.fingerprints, otr.private\_key encrypt otr fingerprints somehow please, or have a password for all temp files, When its in plain text, and device get intercepte…

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